Receive an Exclusive in-game Secretlab chair blueprint when you buy a Rust Edition chair. Inspired by the barren, resource-scarce backdrop of the game, the Secretlab Rust Edition is styled to evoke the game’s desolate wasteland. save. Warranty 3-Year Warranty, extendable up to 5 years. save. 1/2. Aesthetic defects and damage due to misuse of the chair are not covered. Idk how long that’ll take :/, New comments cannot be posted and votes cannot be cast, Press J to jump to the feed. That’s extendable. Extend your warranty from 3 to 5 years for US$50. If you recently purchased a 2020 Series model, simply post a photo of your new chair on social media—this applies to Facebook, Instagram, Twitter, Reddit, YouTube or Twitch—with the hashtag #Secretlab. If you take good care of it, your chair will continue to look great while keeping you comfortable for many years to come Secretlab chairs are designed and certified for safety and durability. You can even extend this warranty by two years if you share your new Secretlab gaming chair on social media. Enjoy 5 years of peace of mind when you join our Extended Warranty Program Exclusive to the Secretlab 2020 Series. My replacement they sent out was more than likely a refurb cause it made noises like metal scraping together and was way more bent than the first. . Experience the multi-award winning Secretlab chairs, engineered to keep you incredibly comfortable for long hours at work and play. If you recently purchased a 2020 Series model, simply post a photo of your new chair on social media—this applies to Facebook, Instagram, Twitter, Reddit, YouTube or Twitch—with the hashtag #Secretlab. Aesthetic defects and damage due to misuse of the chair are not covered. I sent a video, multiple actually, and they have been really slow contacting me about my problem. Or save and get the additional 2 years of coverage for FREE when you share with us your public post of your Secretlab 2020 Series chair. Foam Patent-Pending Secretlab Cold-Cure Foam Mix Available Upholstery 1 PRIME™ 2.0 PU Leather SoftWeave® Fabric Stitching Machine Embroidery Tilt Mechanism Heavy Duty Multi Tilt Multi-Tilt Angle Lock Armrests 4-Directional Secretlab reserves the final right in determining if a benefit under the warranty can be claimed. No, box is not needed to claim warranty, just all the accessories + chair. Terrible company when you aren't actively giving them money they simply don't care to help you. So I sent out a warranty claim to SecretLab with photos about my problem and they emailed me right away saying to send a video. Secretlab chairs are designed and certified for safety and durability. Extend your warranty from 3 to 5 years for US$50. They have undergone tests according to established industry standards as well as customized tests so you can sit with absolute peace of mind. Warranty Claim So I sent out a warranty claim to SecretLab with photos about my problem and they emailed me right away saying to send a video. The Secretlab 5-Year Extended Warranty Program is only available to Secretlab 2020 Series chairs. And, in the year 2021, gaming chairs can be found just about everywhere. Aesthetic defects and damage due to misuse of the chair are not covered. Something relatively minor, but they copped to being bad manufacturing right off. Aesthetic defects and damage due to misuse of the chair are not covered. Secretlab uses Class 4 Hydraulics which they claim to be “the best-in-class for consistency, stability, and safety”. Secretlab Warranty. Our warranty policy can be summarized as follows: Up to 5-years warranty on all functionality portions of the chair. level 1. They have undergone tests according to established industry standards as well as customized tests so you can sit with absolute peace of mind. They ask you to promote their product for a 2 year extension just to ignore you when you actually have problems with their product. Up to 5-years warranty on all functionality portions of the chair. Enjoy 5 years of peace of mind when you join our Extended Warranty Program Exclusive to the Secretlab 2020 Series. I sent a video, multiple actually, and they have been really slow contacting me about my problem. 13. Best answer: Secretlab chairs come with a warranty that lasts two years if it's an older chair and one that lasts three if it's one of the new 2020 models. Already filled the warranty form. Secretlab chairs are designed and certified for safety and durability. Ive been waiting for my chair for 20+ days but they can ship u out one of these in 2 days. Aesthetic defects and damage due to misuse of the chair are not covered. 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